The biggest obstacle we have to getting what we want is ourselves.

About the speaker

William Ury, cofounder of Harvard’s Program on Negotiation, is one of the world’s best-known and most influential experts on negotiation. He is the coauthor of Getting to Yes, the bestselling negotiation book in the world, and has taught negotiation to tens of thousands of people around the world. He has served as a mediator in conflicts ranging from boardroom battles to labor strikes and from family feuds to civil wars. His newest book is Getting to Yes with Yourself (and Other Worthy Opponents) will be published later this month by HarperOne.

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Negotiation is about influence. We're trying to change someone else's mind. How can we possibly expect to influence someone else if we can't first influence ourselves? It all begins with self-mastery. — William Ury

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